Buyer FAQ
All the artworks on Painternet.com are original and handmade. The artist and their artworks are manually verified as are the documents and certificates. Painternet.com also has a panel of artists who verify the artwork before it is sold.
A.We have a variety of artwork to suits all testes.Right from paintings, drawings, graphic prints customized portraits, sculptures and installations, there is art for each and every one.
We have an impressive list of acclaimed National and International artists who give our artworks a global quality.
No, you can freely browse through our range of artworks without need of signing in.
We sell original artworks (Paintings, drawings, customized portraits, sculptures and installations.) Everything displayed on our site is original, manually verified by the PAINTERNET team and panel of artists.
You can purchase an artwork in 3 simple steps
- Click on ‘Buy Now’ button
- Go to ‘click here to log in’, first time user go to Register and then Log in.
- Proceed to checkout
- Add shipping and billing details and proceed to ‘Payment page’.
To check you order status, simply login to your account and click on the ‘My Order’ under ‘My Profile’ section.
Below are the payment options available
- Credit card
- Debit card
- Net banking
- Cash Card
- Paytm
- Wallet
- UPI
- EMI Options
No, we don’t charge Sales Tax. But we charge GST as per Indian government rules. We also charge shipping charges according to region.
All packages will be delivered through reputed couriers. Artworks are carefully packed to prevent damage during transit post quality checking by artist panel.
If any artwork is found defective in the package, contact the customer support right away at ‘[email protected]‘. Please click the picture of the defective artwork & mail it to us. We will give you a call back within 24hrs & guidance for the same, we ensure that it is exchanged and delivered to you in pristine condition or a full refund will be made as per terms and conditions. Please note: In the case of a defective artwork received at your end, you must notify www.painternet.com within 48 hours.
We never rent, trade or share your contact details and credit /debit card details with any other company for their marketing purposes without your consent. We use your personal information for internal purposes such as processing and keeping you informed of your order. You may, from time to time, receive information from us about new services and special offers. For more information, please see our Privacy Policy.
You can reach out to us by mailing on: [email protected]
Or you can call us at +91 2222041700 or whatsapp at 9594653555
If you have any query regarding Painternet.com you are free to contact us through email, your query will be answered within 48 hours.
Painternet.com is a first and most importantly, a platform for the promotion of beautiful, original art. To help you prove authenticity and for you to be able to resell your artwork in future, Painternet.com issues you with an authenticity certificate from the artist (or relative) with the purchase of any artwork, of our associate artists. However, if you are buying a work from a re-seller or gallery, you will receive a letter of authenticity signed by Painternet.com, and backed by documentation by the re-seller/gallery